SUPPORT FOR BRAND OWNERS
SEKO’s services have been designed to support brand owners as they develop essential ‘direct-to-consumer’ delivery and returns models.
The rise of ecommerce has transformed the retail industry - and instead of retailers being king, the consumer now has all the power. Brands that traditionally sold through other retailers had to sit in the middle between the retailers and the consumer, but now they have the opportunity to alter their operation.
DIRECT TO CONSUMER
The brands that are thriving in this new world are those that have acknowledged the change, and adapted to it. It’s all about selling directly to the consumer - by opening their own stores and showrooms, by setting up their own websites, or by selling through marketplaces – this evolution is cutting out the middleman.
SERVICES FOR BRAND OWNERS
The key to success for brand owners involves understanding that the consumer is now king, which is why we have tailored our retail and ecommerce solutions to suit what today’s brands need. As you begin to adopt your direct-to-consumer model, SEKO's experienced professionals can help your business to scale.
Our Global Fulfillment solutions give you the ability to ship product around the world, even next day where possible. We pride ourselves in returns management and providing full visibility and tracking via our award-winning, in-house developed MySEKO technology. This complete suite of services will enable your brand to operate in exactly the same way as a large online retailer - without the difficulty of selling through the traditional retail channel. It’s all about enabling you to scale and grow to make your business even more successful. SEKO enables you to sell directly to consumers, via whatever route works best for them and for you.
GLOBAL RETURNS MADE SIMPLE
It's no secret that having an effective worldwide consumer returns policy is a vital stepping stone towards ecommerce excellence.
UNDERSTANDING THE DEMAND CHAIN
In today’s ecommerce landscape, it’s vital that brands recognise the importance of the supply chain as their secret weapon against the competition. It is essential to understand the evolution of the market into a ‘demand chain’ environment - it’s about building your supply chain around consumer demand. Working with SEKO to gain access to a wide range of delivery and returns services gives you the competitive advantage - covering everything from Air Freight and Ground Transportation to White Glove delivery services and global Returns Management. This full suite of services enables you to retain total visibility and control, while also meeting consumer demand at every stage of the buying process.
Or as we like to explain it - ‘letting the customer drive’.
WHY CHOOSE SEKO?
Make customer feedback the center of your processes.
THE IMPORTANCE OF EASY RETURNS
It’s no secret that a consumer is more likely to buy again from a specific brand, if they previously had a great returns experience. If an item needs to be returned, consumers want the process to be as simple as possible. They want to visit the returns page, select an item from their original order history, print a returns label and then drop it off with a local postal provider. Next, they want the ability to track their entire returns process both domestically and internationally to ensure their refunds are processed quickly.
SEKO can help you to make all of this not only possible, but easy.
TRANSPORTING TECHNOLOGY IN STYLE FOR ELECTRONICS EXPRESS
ANY QUESTIONS, WE CAN HELP – HERE’S JUST A FEW WE RECEIVE REGULARLY
- What locations do you serve?
We empower you to scale into every core market, with 150+ offices and counting.
- Can you ship what I need to ship?
No matter how specialist or time-critical your request, we can handle it all.
- How much will it cost me?
No two shipments are the same, so inquire today for an exact quote.
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