DEMAND A BETTER RETURN ON INVESTMENT

Returns don’t have to be complicated or expensive. Through our global hub network, we bring you closer to your customers - so you can fast-track your returns process, cut unnecessary costs and inspire confidence with every sale.

30%
Increase in customer satisfaction scores
Up to 80%
Decrease in CRM ticket resolution times
30%
Increase in self-serve returns through our technology

WHY CHOOSE SEKO?

Our cost-effective and efficient returns and recommerce solutions allow you to scale in global markets, while making the returns process easier for your customers.

Streamline your return and resale operation
Offer easy free or paid returns options to your customers
Clear a greater number of returns more quickly
Embrace your consumers' sustainability principles
Access to the most profitable secondary market channels
Scale and succeed in global markets

THE ROAD TO MANY HAPPY RETURNS

With multi-channel DCs located worldwide, we lead the field in global coverage. This means you can reach your customers faster and move a greater volume of returns for less money.

For a full insight into our entire global network, click the button.

EXPLORE NETWORK

DO YOU HAVE A QUESTION?

Whether you have a query about a specific service or want to speak to a specialist to find out more, get in touch here. 

contact us

MOVING AT THE SPEED OF ECOMMERCE

When it comes to your returns, we don’t waste time. What traditional logistics providers can process in 18 days, we can do in 11.

Customer prints label from SEKO portal and drops off parcel

Parcel delivered to a SEKO warehouse

Return processed

Customer credited

Consolidated international return

Item returned to retailer warehouse

DAY 0

Customer prints label from SEKO portal and drops off parcel

Days 2 to 3

Parcel delivered to a SEKO warehouse

Days 3 to 4

Return processed

Days 3 to 4

Customer credited

Days 7 to 10

Consolidated international return

Day 11

Item returned to retailer warehouse

TRUSTED BY LEADING BRANDS

We are the single point of all returns for the biggest names in ecommerce.

Castore

Supporting the Rangers FC kit launch for sportwear manufacturer, Castore...read more

Canyon Bikes

Establishing a US-based distribution center to speed up Canyon's demand chain...read more

Reiss

Helping Reiss to expand into new international markets...read more

Ember

Finding the perfect temperature for Ember Technologies...read more

Mous

Providing a global end-to-end solution for technology accessory company, Mous...read more

Manscaped

Navigating the global fulfillment of male grooming company, Manscaped™...read more

SEAMLESSLY INTEGRATE TO ELEVATE

We connect you to the biggest ecommerce facilitators in the industry, so you can scale your business around the globe.

RETURNS AREN'T THE ONLY WAY TO RECLAIM VALUE

The secondary market offers a unique opportunity to transform your bottom line, your environmental credentials and your end-customer experience.

With the support of our partner RMX Recommerce, you can connect your returns to a world of opportunity.

  • Resell in-country returns through the most profitable  secondary market channels
  • Access a global network of recommerce hubs
  • Utilize technology to identify the true cost of returns
  • Embrace your customers' sustainability principles

EXPLORE THE NETWORK OF IN-COUNTRY RESALE CHANNELS YOU CAN ACCESS WITH SEKO

92% OF SHOPPERS WILL BUY AGAIN IF RETURNS ARE EASY

Through our in-house developed OmniReturns portal, you can offer easy free or paid returns options to your customers - and keep them coming back for more.

MORE FROM SEKO ECOMMERCE

GLOBAL FULFILLMENT

Enter new markets and scale your business with our global network of fulfillment centers.

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International Cross Border Shipping

With our expertise, you can accelerate the release of your parcels on a global scale.

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Home Delivery & Last Mile

Our specialist shipping solutions ensure your large goods reach the last mile on time, and in style.

FIND OUT MORE

ANY QUESTIONS, WE CAN HELP – HERE’S JUST A FEW WE RECEIVE REGULARLY

  • What locations do you serve?

    We empower you to scale into every core market, with 150+ offices and counting.

  • Can you ship what I need to ship?

    No matter how specialist or time-critical your request, we can handle it all.

  • How much will it cost me?

    No two shipments are the same, so inquire today for an exact quote.

Please complete the form below and we’ll be back in touch soon!

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